Dr Pepper Contact Information

Toll-Free Number:

  • (877) 745-9312 Toll Free

Consumer Relations:

  • (800) 696-5891

Corporate Headquarters:

  • (972) 673-7000

Media Relations:

  • (800) 686-7398

REGISTRAR & TRANSFER AGENT:

  • (781) 575-4033 Direct
  • (877) 745-9312 Toll Free

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

5301 Legacy Drive
Plano, TX 75024

Social Networks:

Summary of Dr Pepper Customer Service Calls

148 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
01:43 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact Dr Pepper to Ask about:

Request for Information:

  • “To inquire about a promotion”
  • “Questions about drprwrap”
  • “Very pissed off there was an open can in the 24 pk i bought and i cut my hand getting the cans out to put in my fridge.”

Product/ Service:

  • “Leaking Dr pepper bottles”
  • “Second time we buy a 12 pk and it is flat”

Employment:

  • “Job”

Website/ Application:

  • “Application”

Other:

  • “Complaint, I have gotten 2 bottles of dr. Pepper in the last week that has tasted like soap.”
  • “Because my case of dr pepper taste like cherry or fruity pop not like reg dr pepper”
  • “Needing information”

Dr Pepper Rating Stats

2.6 out of 5 stars
based on 94 reviews
See all 204 reviews reviews

Rating stats

  1. 32 reviews
  2. 18 reviews
  3. 17 reviews
  4. 9 reviews
  5. 18 reviews

Rating trend

About Dr Pepper

Top 5 Dr Pepper Services

Deal, Customer Care

Top 5 Dr Pepper Products

Soft Drink, Commercial, Diet Soft Drink

Top 5 Likes about Dr Pepper

I like

Top 5 Dislikes about Dr Pepper

Customer service admitted they would do nothing, Suddenly strong cherry flavor as i already said, Prodct was not carbonated not flavored, It wa awful there were bugs in m dr pepper, Flatness

Top 5 Related Companies

Snapple, Sunkist Soda, Clamato, Sun Drop, Motts

Summary

Dr Pepper is a pepper-style carbonated soft drink manufactured by Dr Pepper Snapple Group, Inc. The company was founded in May 2008. Its headquarters is based Plano, Texas, United States. Dr Pepper was created by Charles Alderton in the 1880s. It was first marketed in the United States of America in 1904. There are several Dr Pepper flavor variations. They include Diet Dr Pepper, Dr Pepper TEN, Cherry Vanilla Dr Pepper, Diet Dr Pepper Cherry, and Diet Caffeine-Free Dr Pepper. All drinks are sold in the United States, Canada, Mexico, Europe, and South Africa. The slogan of Dr Pepper is as follows: "Always One of a Kind".

Dr Pepper reviews and complaints

Dr Pepper is ranked 61 out of 874 in Food Manufacturers category

Edit Description
Show

Dr Pepper Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Dr Pepper to

i
Pepsi
Pepsi
733 reviews
2.3
Compare
Sonic
Sonic
945 reviews
2.3
Compare
Coca Cola
Coca Cola
155 reviews
2.2
Compare
Straight Talk Wireless
Straight Talk Wireless
Has verified representatives
1784 reviews
2.0
Compare
Breyers
Breyers
531 reviews
2.1
Compare
Show


Report
Write a review
Do you have something to say about Dr Pepper? What happened? What can we help you with?
Submit review Don't show this popup