Contact Dr Pepper Customer Service
Dr Pepper Phone Numbers and Emails
Customer Service Number:
-
(972) 673-7000
Dr Pepper Email:
Dr Pepper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dr Pepper is 9726737000.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Dr Pepper may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Dr Pepper is 9726737000.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Dr Pepper may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Dr Pepper mainly because of request for information, product/ service, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Dr Pepper is consumer.relations@dpsg.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Dr Pepper Website:
Dr Pepper Help Center:
Corporate Office Address:
How Good is Dr Pepper's Customer Service?
Summary of Dr Pepper Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dr Pepper?
Request for Information Question:
- “Help needed”
- “I need to ask a question”
- “I need crush grape soda Kroger hasn't had it for a month where can I get it”
Product/ Service Question:
- “Defective product”
- “Product contamination”
- “Complaint!!!”
Payments and Charges Question:
- “I need a coupon for free 12 pack”
- “Fraud”
- “Coupons”
Employment Question:
- “I have applied for a job at stevens point wi for full time merchandiser”
- “LOGO MY CAR DOOR FOR ADVERTISEMENT JOB”
- “Help needed,records employment”
Shipping and Delivery Question:
- “Wrong delivery on my front porch”
- “Where is Surgar Dr Pepper”
- “I used my reward points to get to movie tickets one one day and won the next and I havm still never received my movie tickets in my email please send me my movie tickets”
Account Question:
- “Verify information”
- “Verify informationAbout decals put on my car and be paid $500 a week for the advertising put on my car”
- “Regarding date code for Vernors ginger ale”
Website/ Application Question:
- “I tried to chat on line but was sent to a website to pay $5 to join & $30 a month. Are you kidding me!!!”
- “Advertisement to install a Decal on vehicle”
- “.i was offered a promotion from RC Cola advert saying i was accepted by application to be paid $650:00 weekly to wrap my car with the RC Cola”
Staff Question:
- “Customer service”
- “We need service at a business”
- “Bad customer service”
Return/ Replace Question:
- “Recipe change”
- “Received a call from advertising department just returning your call”
- “New crush pineapple flavor staws is aweful!!! Change it back!!!”
Activation/ Cancellation Question:
- “Cancel my coffee order”
Other Question:
- “Death by hearing”
- “Ide”
- “Unopened unfilled can of doctor pepper”
Compare Dr Pepper Customer Service To
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