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Summary of Dr Pepper Customer Service Calls

131 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
01:47 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Dr Pepper to Ask about:

Request for Information:

  • “To inquire about a promotion”
  • “Questions about drprwrap”
  • “Very pissed off there was an open can in the 24 pk i bought and i cut my hand getting the cans out to put in my fridge.”

Product/ Service:

  • “Leaking Dr pepper bottles”
  • “Second time we buy a 12 pk and it is flat”

Employment:

  • “Job”

Website/ Application:

  • “Application”

Other:

  • “Can not find Snapple ice tea with lemon”
  • “I haven't received my shirts.”
  • “To see if I wrap of promotions by the name of Rick Hayes works for you guys”

Dr Pepper Rating Stats

2.4 out of 5 stars
based on 87 reviews
See all 178 reviews

Rating stats

  1. 32 reviews
  2. 18 reviews
  3. 15 reviews
  4. 9 reviews
  5. 13 reviews

About Dr Pepper

Top 5 Dr Pepper Services

Deal, Customer Care

Top 5 Dr Pepper Products

Soft Drink, Commercial, Diet Soft Drink

Top 5 Dislikes about Dr Pepper

Customer service admitted they would do nothing, Suddenly strong cherry flavor as i already said, Prodct was not carbonated not flavored, It wa awful there were bugs in m dr pepper, Flatness

Top 5 Related Companies

Snapple, Sunkist Soda, Clamato, Motts, Sun Drop

Summary

Dr Pepper is a pepper-style carbonated soft drink manufactured by Dr Pepper Snapple Group, Inc. The company was founded in May 2008. Its headquarters is based Plano, Texas, United States. Dr Pepper was created by Charles Alderton in the 1880s. It was first marketed in the United States of America in 1904. There are several Dr Pepper flavor variations. They include Diet Dr Pepper, Dr Pepper TEN, Cherry Vanilla Dr Pepper, Diet Dr Pepper Cherry, and Diet Caffeine-Free Dr Pepper. All drinks are sold in the United States, Canada, Mexico, Europe, and South Africa. The slogan of Dr Pepper is as follows: "Always One of a Kind".

Dr Pepper reviews and complaints

Dr Pepper is ranked 73 out of 849 in Food Manufacturers category

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Dr Pepper Stats

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Number of Reviews

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Number of Calls

No calls for this period.

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