Anonymous
map-marker Atlanta, Georgia

Company that is trying to scam you

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I received a check for almost 2000 dollars saying that if i put your logo on my car i would get paid. I am very upset that people are trying to scam me.

If you want more information please call me. Thanks

Donna Allen

Update

Dr pepper didn't care that people are trying to scam you. Do not cash that check. They disregard my message and threw it away like I was a piece of trash.

The company does not care. WARNING

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User's recommendation: Don't fall for this Scam

David B Ciy
map-marker Houston, Texas

Odd taste

I am in the Houston area and I also have noticed a distinct change in the taste of regular Dr. Pepper.

As others have posted here, the flavor is off and it almost tastes flat. I thought it was me and checked all my medications, looking for side effects. My wife suggested it might be the product and when I did a Google search, I found many similar reports. These reports, for the most part, do not indicate the region of the country, so that's why I posted where I am.

I have been drinking Dr. Pepper for as long as I can remember, so I KNOW what it is supposed to taste like.

So..how about it Dr.

Pepper bottler, what did you do? And don't say you didn't change anything, there are too many people reporting the same thing.

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Reason of review:
Bad quality
435 comments
Jermarcus Cxs

I just bought a 12 pack of Dr. Pepper and it’s flat and taste terrible I think I will try a different brand I have wasted so much money waiting for them to fixes the problem so sad

Guest

This isn't the first time this has happened. I've been drinking diet Dr.pepper for years,it's happening more often than not,and with the prices now days,who can afford to just burn money.

The after taste is horrific,it's like there's an iron after taste. It's hard to was off your tongue even. What's the problem Dr.Pepper!???? I may have to switch to a different pop or even to tea.

This is horrific!

WHAT SAY YOU DR.PEPPER??????????? SUPER MAD!!

Guest

It's flat in WI too. Just tastes off for some time now. I've been drinking it for several decades so I know what it is supposed to taste like.

Guest

I moved to Florida and the cans are undrinkable. I been drinking the *** for forty years and I'm throwing the cans out.

Guest

I bought a 12pk at my local safeway from a display showcasing dark berry. I bought the original and as soon as I tasted it I knew something was different.

I wouldn't say that they it was flat but the flavor was definitely not the same as what I've been drinking for 30 some years. It strangely tasted more like berry or cherry. I thought this was psychosomatic since I had just seen the berry flavors on display. The next day I had another from the 12pk and noticed the same odd flavor.

I went to Costco the next day and bout a 36pk thinking maybe these cans would have been older or from a different source. The taste difference was immediate and obvious.

The new 36pk tasted exactly as it should and had no trace of strange berry flavor. Im not sure if this is a cross contamination issue or what but I do hope that they do not decide to change the flavor of original dr pepper!!!

Guest

Yes there is something wrong. I bought 3-8pk bottles and one case was fine and the other 2 are off.

Taste like the syrup is different and less carbonation. Diet Dr.pepper is my favorite but I cant drink it if this is the the new flavor.

Guest

Same thing here, a whole 24 pack wasted because they all taste flat. When I open most of them, they don't even fizz.

I'm going to message Dr. Pepper about it.

Guest

Just opened one on my way to work smelt of straight vinegar what gives took a swig to I’ve been drinking Dr Pepper a long time I’m honestly about to stop if this happens again

Guest

I too have had a couple bottles taste and smell like pure vinegar to the point where I threw the bottles out and spit out the drink.

Guest

I'm 55 and used to drink 3-4 Dr. Pepper's per day, but they have changed the formula in the past six months.

I can't drink it anymore because it tastes AWFUL! I'm REALLY disappointed and changed to Mountain Dew.

View more comments (434)
Lamont M Tag

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Verified Reviewer

Need your help

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To whom it may concern, I need your help. I recently received an email from an individual claiming to represent Dr Pepper.

In this email, they stated that if I apply a Dr Pepper decal to the side of my vehicle for a period of six months, you would compensate me $700 a week. Is this a legitimate offer or is it a scam? Furthermore, they mentioned that a check of $3,750 should arrive on Monday for me to deposit into my account. Upon cashing it, I am supposed to retain $700 and give the remainder to the individual responsible for applying the decal to my vehicle.

I am a fan of Dr Pepper and would willingly participate but I do not wish to get involved in a potential scam.

Could you kindly advise me on the validity of this offer? Thank you.

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Preferred solution: Just a phone call sat thanks

User's recommendation: Be aware

Ashley A Zcd

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Verified Reviewer

Cut finger opening defective bottle

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Dr Pepper - Cut finger opening defective bottle
Dr Pepper - Cut finger opening defective bottle - Image 2

The bottle has a defect in the plastic around the neck, leaving a sharp spot. I cut my finger while opening it.

View full review
Pros:
  • Taste great
Cons:
  • Defective bottle
  • Hard to contact customer support

Preferred solution: Full refund

William Y Tct

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Verified Reviewer

I usually love Dr pepper zero but for the past week every can and bottle has been flat.

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I have a remodeling company and everybody drinks Dr. Pepper Zero.

For the past week, I bought six 12 packs of Dr.

Pepper Zero and three six packs of bottles and they've all been flat. I just bought another 12 pack today and they're flat as well.

View full review
Loss:
$39
Pros:
  • I love the taste
Cons:
  • For the past week every drink had been flat

Preferred solution: Full refund

Anonymous
map-marker Conroe, Texas

Received damaged cans.

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I recently purchased 7 12 pack cases from my local Kroger store. I didn't get them all at the same time but all were purchased in August and September of 2024.

They are "poofed" out on the bottom of the can.

What causes that to happen?

They are stored horizontally and only moved when they go into the fridge.

You can't set the can down because it falls over. Not a good thing for a can of soda. Very inconvenient.

Is there anything I can do about this issue. Thanks for your help.

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User's recommendation: Be careful buying the 12 pack cans of Dr. Pepper. I got one out of the fridge and went to set it down. The bottom of the can was "bowed" out. I drink Dr Pepper and consider myself a good fan. Now I have several cases of the damaged cans. Dr.Pepper declined to read or respond to my issue.

Anonymous
map-marker Edmonds, Washington

Dr. Pepper is flat! No carbonation.

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I have been drinking Dr. Pepper for about 40+ years.

I love my Dr. Pepper. Or I DID love Dr. Pepper.

I usually purchase the 16.9 ounce bottles in 8 or 12 packs. In the past month and a half there have been at least 3 or 4 bottles of the 12 packs that are flat. In the 6 packs there has been 2 bottles that are flat. I noticed the lids are super easy to open and the rings stay attached to the lids, on the bottles of flat soda.

Yes, I did check the expiration date and it is a couple of months out still. With the increased cost of everything I'd like to know I will enjoy my purchase.

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User's recommendation: Stay away from the bottled Dr. Pepper unless you like flat soda.

Juluis Jxy
map-marker Chesnee, South Carolina

New taste

You need to mix cream sod and strawberry and cream together my son did and he said it is amazing. I think if you make a 12 pack of it they will ɓuy them up.if you want to know more email me at shuggasissy67@***.com

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User's recommendation: Try cream soda and strawberry and cream together

Elbert Lli

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Verified Reviewer
| map-marker San Antonio, Texas

A Job application

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I wanted to know if yall are hiring as a truck driver near Harlingen tx because Im interested on the job and I havent received a call from yall

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Patricia C Eee

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Verified Reviewer

Dr Pepper

I purchased two 12-packs of Dr. Pepper from Dollar General.

They were flat. I would like a refund, as they were out of date.

View full review
Loss:
$15

Preferred solution: Full refund

Beau J Ulu

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Verified Reviewer

Flat soda

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Updated by user Mar 28, 2024

Still nothing after about 6weeks

Original review updated Mar 28, 2024

Dr. Pepper said they were gonna pay me back and get me coupons for my flat soda's.When I've been waiting 6 weeks now.They said they'd be here in 4 weeks, but they keep telling me.They'll be here within twenty 4 to 48 hours.

Nobody answers the phone at the number p*** Consumer has listed, but if you call this number, you can get ahold of them. 180*-***-****

View full review
Loss:
$22

Preferred solution: Full refund

User's recommendation: Don't buy the cans there always flat

Beau J Ulu

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Verified Reviewer
| map-marker San Francisco, California

Irritated

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Garbage issue is still not resolved I will not buy dr Pepper if this issue is not resolved as soon as possible

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User's recommendation: Do not buy

Stacy T Mnc

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Verified Reviewer

All the Dr. Peppers are flat

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Every 20oz Dr pepper I have bought for the last 2 weeks has been flat no matter which store I go to they are all flat. None of them even pssshhhh when you open them, like completely flat.

I have gotten them at 3 different grocery stores, and several gas stations and they are all flat. They cost too much to be disappointed.

View full review
Loss:
$35
Pros:
  • Delicious
Cons:
  • Flat

Preferred solution: Stop making them flat

User's recommendation: Save your money

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Feb 3, 2022

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Jim Fosina

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Anonymous
map-marker Minneapolis, Minnesota

A month to send me a coupon that did not work

Another product they make squirt I bought a 2 L bottle it looked like it had fungus floating on top of it it was a spongy mold looking thing that was in the 2 L bottle I sent them pictures I sent them explanation I jumped through all these hoops just a big waste of time for what I might be getting of a replacement from them

View full review

User's recommendation: Do the right thing for your customer compensate them for the fault in your product an electronic coupon should not take a month to send to somebody it could be instant I feel I've spent hours with them for a replacement 2 liter which I have never received

Mary H Alo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flat drink

Every time I buy a 24 can of Dr Pepper they are flat at Wal mart it is ridiculous!!! I spend $100s of dollars on dr peppers and this happens all the damn time!

I want something done!!! How is this okay?

This is not okay and I am one pissed off woman! Dr Pepper shouldnt be making this much flat Dr Pepper!

View full review
Loss:
$12
Pros:
  • I love them i drink them all day

Preferred solution: Full refund

Barbara Ann G Lwk

My question is why can't the bar code on the carton of Dr.Pepper be printed on the same side as hand slot?

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When you purchase a carton of Dr. Pepper- you look for the hand slot- you poke it, pick up the carton, and put it in your grocery cart.

Then when you get up to the check out clerk- the whole carton must be turned upside down- so the bar code can be scanned.

Why in the world can not the bar code be printed on the same side as the hand slot? Just seems like common sense

View full review
Pros:
  • Enjoy the taste
Cons:
  • Tooth decay and deterioration of teeth

Preferred solution: carton to be customer friendly If the bar code must be printed on the bottom of the carton- then why can't it be also printed on same side as hand slot?

1 comment
Barbara Ann G Lwk

That is for you to decide

About

Related Companies

Keurig Dr Pepper, Krispy Kreme Doughnuts, Snapple, 7UP, Sunkist Soda

Summary

Dr Pepper is a pepper-style carbonated soft drink manufactured by Dr Pepper Snapple Group, Inc. The company was founded in May 2008. Its headquarters is based Plano, Texas, United States. Dr Pepper was created by Charles Alderton in the 1880s. It was first marketed in the United States of America in 1904. There are several Dr Pepper flavor variations. They include Diet Dr Pepper, Dr Pepper TEN, Cherry Vanilla Dr Pepper, Diet Dr Pepper Cherry, and Diet Caffeine-Free Dr Pepper. All drinks are sold in the United States, Canada, Mexico, Europe, and South Africa. The slogan of Dr Pepper is as follows: "Always One of a Kind".

Dr Pepper reviews and complaints

Dr Pepper is ranked 89 out of 1899 in Beverages category

Area Served

USA, Worldwide

Payment Methods

VISA

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