Beau J Ulu

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Verified Reviewer
| map-marker San Francisco, California

Irritated

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Garbage issue is still not resolved I will not buy dr Pepper if this issue is not resolved as soon as possible
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User's recommendation: Do not buy

David B Ciy
map-marker Houston, Texas

Odd taste

I am in the Houston area and I also have noticed a distinct change in the taste of regular Dr. Pepper.

As others have posted here, the flavor is off and it almost tastes flat. I thought it was me and checked all my medications, looking for side effects. My wife suggested it might be the product and when I did a Google search, I found many similar reports. These reports, for the most part, do not indicate the region of the country, so that's why I posted where I am.

I have been drinking Dr. Pepper for as long as I can remember, so I KNOW what it is supposed to taste like.

So..how about it Dr.

Pepper bottler, what did you do? And don't say you didn't change anything, there are too many people reporting the same thing.

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Reason of review:
Bad quality
435 comments
Jermarcus Cxs

I just bought a 12 pack of Dr. Pepper and it’s flat and taste terrible I think I will try a different brand I have wasted so much money waiting for them to fixes the problem so sad

Guest

This isn't the first time this has happened. I've been drinking diet Dr.pepper for years,it's happening more often than not,and with the prices now days,who can afford to just burn money.

The after taste is horrific,it's like there's an iron after taste. It's hard to was off your tongue even. What's the problem Dr.Pepper!???? I may have to switch to a different pop or even to tea.

This is horrific!

WHAT SAY YOU DR.PEPPER??????????? SUPER MAD!!

Guest

It's flat in WI too. Just tastes off for some time now. I've been drinking it for several decades so I know what it is supposed to taste like.

Guest

I moved to Florida and the cans are undrinkable. I been drinking the *** for forty years and I'm throwing the cans out.

Guest

I bought a 12pk at my local safeway from a display showcasing dark berry. I bought the original and as soon as I tasted it I knew something was different.

I wouldn't say that they it was flat but the flavor was definitely not the same as what I've been drinking for 30 some years. It strangely tasted more like berry or cherry. I thought this was psychosomatic since I had just seen the berry flavors on display. The next day I had another from the 12pk and noticed the same odd flavor.

I went to Costco the next day and bout a 36pk thinking maybe these cans would have been older or from a different source. The taste difference was immediate and obvious.

The new 36pk tasted exactly as it should and had no trace of strange berry flavor. Im not sure if this is a cross contamination issue or what but I do hope that they do not decide to change the flavor of original dr pepper!!!

Guest

Yes there is something wrong. I bought 3-8pk bottles and one case was fine and the other 2 are off.

Taste like the syrup is different and less carbonation. Diet Dr.pepper is my favorite but I cant drink it if this is the the new flavor.

Guest

Same thing here, a whole 24 pack wasted because they all taste flat. When I open most of them, they don't even fizz.

I'm going to message Dr. Pepper about it.

Guest

Just opened one on my way to work smelt of straight vinegar what gives took a swig to I’ve been drinking Dr Pepper a long time I’m honestly about to stop if this happens again

Guest

I too have had a couple bottles taste and smell like pure vinegar to the point where I threw the bottles out and spit out the drink.

Guest

I'm 55 and used to drink 3-4 Dr. Pepper's per day, but they have changed the formula in the past six months.

I can't drink it anymore because it tastes AWFUL! I'm REALLY disappointed and changed to Mountain Dew.

View more comments (434)
Beau J Ulu

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Verified Reviewer

Flat soda

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Updated by user Mar 28, 2024

Still nothing after about 6weeks

Original review Mar 28, 2024
Dr. Pepper said they were gonna pay me back and get me coupons for my flat soda's.When I've been waiting 6 weeks now.They said they'd be here in 4 weeks, but they keep telling me.They'll be here within twenty 4 to 48 hours. Nobody answers the phone at the number p*** Consumer has listed, but if you call this number, you can get ahold of them. 180*-***-****
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Loss:
$22

Preferred solution: Full refund

User's recommendation: Don't buy the cans there always flat

Stacy T Mnc

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Verified Reviewer

All the Dr. Peppers are flat

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Every 20oz Dr pepper I have bought for the last 2 weeks has been flat no matter which store I go to they are all flat. None of them even pssshhhh when you open them, like completely flat. I have gotten them at 3 different grocery stores, and several gas stations and they are all flat. They cost too much to be disappointed.
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Loss:
$35
Pros:
  • Delicious
Cons:
  • Flat

Preferred solution: Stop making them flat

User's recommendation: Save your money

Mary H Alo

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Verified Reviewer

Flat drink

Every time I buy a 24 can of Dr Pepper they are flat at Wal mart it is ridiculous!!! I spend $100s of dollars on dr peppers and this happens all the damn time! I want something done!!! How is this okay? This is not okay and I am one pissed off woman! Dr Pepper shouldnt be making this much flat Dr Pepper!
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Loss:
$12
Pros:
  • I love them i drink them all day

Preferred solution: Full refund

Anonymous
map-marker Minneapolis, Minnesota

A month to send me a coupon that did not work

Another product they make squirt I bought a 2 L bottle it looked like it had fungus floating on top of it it was a spongy mold looking thing that was in the 2 L bottle I sent them pictures I sent them explanation I jumped through all these hoops just a big waste of time for what I might be getting of a replacement from them
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User's recommendation: Do the right thing for your customer compensate them for the fault in your product an electronic coupon should not take a month to send to somebody it could be instant I feel I've spent hours with them for a replacement 2 liter which I have never received

Barbara Ann G Lwk

My question is why can't the bar code on the carton of Dr.Pepper be printed on the same side as hand slot?

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When you purchase a carton of Dr. Pepper- you look for the hand slot- you poke it, pick up the carton, and put it in your grocery cart. Then when you get up to the check out clerk- the whole carton must be turned upside down- so the bar code can be scanned. Why in the world can not the bar code be printed on the same side as the hand slot? Just seems like common sense
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Pros:
  • Enjoy the taste
Cons:
  • Tooth decay and deterioration of teeth

Preferred solution: carton to be customer friendly If the bar code must be printed on the bottom of the carton- then why can't it be also printed on same side as hand slot?

1 comment
Barbara Ann G Lwk

That is for you to decide

Brenda A Eah

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Verified Reviewer

Wasting so much money trying to get a 2 loter Diet Dr. Pepper that is flat and tasteless

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Even the cans are tasteless..I usually buy 6 liters a week... Will change to something else if it keeps tasting like this... I don't like wasting my money. I wish i would have kept my receipts
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Loss:
$45

Preferred solution: Fix the problem...

Andrea J Kxu

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Verified Reviewer

Disappointed

I purchased 5 cases of Dr pepper to have several can be empty with no holes in can yet sealed cans. I'm a loyal customer to Dr pepper yest very upset.
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Pros:
  • I drink dr pepper daily multiple times a day
Quamaine Uat
map-marker Charlotte, North Carolina

Out of date

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I have enjoyed Dr. Pepper for about 35 yrs ! Now I'm having to actively check the expiration date. I have never had a problem. I know the vendor & the delivery driver are supposed to check these things. A family member has actually gotten sick off of an out of date drink. All they were told was to return the product and get another one. That will not do! I expect better quality & in date products from Dr. Pepper. It only takes once to ruin something.
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User's recommendation: Pay more attention!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bettendorf, Iowa

Flat Dr Pepper third bottle

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Flat Dr Pepper third bottle
I have been drinking Dr Pepper for many many years. This week I have purchased three 2-liters in which all have been flat to extent of just foul. Im avDr Pepper lover so highly disgusted and disappointed with this issue. Please refund me three 2-liter bottles and one 6 pack. Explain to me whats happening and I will start looking into another alternate for my favorite drink.
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User's recommendation: Don’t settle for flat Dr Pepper

Terry A Ojy

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Verified Reviewer

Flat no taste

I have been buying 2 to 3 6 pack bottles of Diet Dr. Pepper for years now. Every once in awhile I get a flat one or one that is damaged in the 6 pack. This week however 1 complete 6 pack was flat and absolutely no taste. I buy these from Walmart or Food Lion in Thomasville, nc 27360 I'm including the numbers on the bottles to hopefully help you find the problem DP-0105-DPAC-09919G-6PACK 0-780**-*****-* Im afraid I may have to switch my brand of drinks. Every once in a while is one thing but I can't afford total 6 packs.
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Loss:
$6

Preferred solution: Full refund

Janie B Ujy

Need Caffine Free Regular Dr.Pepper, AGAIN!

To encourage Dr. Pepper to start making the Caffine Free Regular Dr. Pepper! We have been searching everywhere for this product. There are so many customers begging for this product. The only product available are older product, messed up cans! People that struggle with high blood pressure and heart issues would be able to enjoy this product again!
View full review
Pros:
  • Love dp

Preferred solution: See Regular Caffine Free Dr. Pepper brought back, PLEASE

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Feb 3, 2022

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Cheryl N Ibg

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Verified Reviewer
| map-marker Waukesha, Wisconsin

The taste of regular Dr. Pepper

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I'm from Elkin North Carolina, I've been drinking regular Dr Pepper for 30 years. I have poured out 24 of the 16 Oz this week. I have never tasted anything like it. It has a chemical taste to it. Sept. 2023
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Shirley S Wuj

Smell of Dr Pepper zero

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When I try to drink a Dr Pepper Zero from bottle, it smells so bad... like smelly socks... rarely do I get a 6 pack that does not have that smell!
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Pros:
  • Love them
Cons:
  • Just get rid of the smell

Preferred solution: Fix the problem, I love Dr Pepper, have all my life!!!

Anonymous
map-marker Minneapolis, Minnesota

Why don't the plastic six pack bottle open?

I buy the six pack bottles, why can't you get the bottles open. This has happened many times, the twist off is frozen. the bottle won't open. Not just me, they just won't open. At least one in every pack. What is the deal?
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User's recommendation: Have the. company fix the process

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