Most helpful review
New Reviewer
I am in the Houston area and I also have noticed a distinct change in the taste of regular Dr. Pepper. As others have posted here, the flavor is off and it almost tastes flat. I thought it was me and checked all my medications, looking for side effects. My wife...
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431 comments
#2192742

I bought a 12pk at my local safeway from a display showcasing dark berry. I bought the original and as soon as I tasted it I knew something was different.

I wouldn't say that they it was flat but the flavor was definitely not the same as what I've been drinking for 30 some years. It strangely tasted more like berry or cherry. I thought this was psychosomatic since I had just seen the berry flavors on display. The next day I had another from the 12pk and noticed the same odd flavor.

I went to Costco the next day and bout a 36pk thinking maybe these cans would have been older or from a different source. The taste difference was immediate and obvious.

The new 36pk tasted exactly as it should and had no trace of strange berry flavor. Im not sure if this is a cross contamination issue or what but I do hope that they do not decide to change the flavor of original dr pepper!!!

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ID
#1340173 Review #1340173 is a subjective opinion of poster.
Location
Houston, Texas
Product
Dr Pepper Soft Drink
Reason of review
Bad quality
New Reviewer

Where is Surgar Dr Pepper

No one answered and not resolved. Looks like too busy for customers. That isnt the way they handled when my Uncle was a Vice President

User's recommendation: Why try they don’t care.

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ID
#3680846 Review #3680846 is a subjective opinion of poster.
Location
Dallas, Texas
Cons
  • All of a sudden it can not be found and no one know why
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I've been scammed

The check Thomas Jenkins sent bounced and $1950.49 dollars was taken from my account to cover. I'm trying to get hold of him but he doesn't answer. This man is using the good name of Dr Pepper for his own profit. He will put on a good front at first but he's not a very good actor

User's recommendation: Have nothing to do do with Thomas Jenkins. He knows how to steal from others ànd apparently get away with it.

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ID
#3677220 Review #3677220 is a subjective opinion of poster.
Pros
  • Refreshing
  • Crisp fresh flavor
  • Relaxing
Loss
$1700
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No tickets to movie

I used my reward points to get to movie tickets one one day and won the next and I havm still never received my movie tickets in my email please send me my movie tickets

User's recommendation: Make sure your system is working and that we receive our reward.

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ID
#3674697 Review #3674697 is a subjective opinion of poster.
Loss
$26
Preferred solution
Deliver product or service ordered
New Reviewer

Can't log in to my perks

So I drink so much Dr Pepper I gave myself type two diabetes and so with that said that should tell you how much of this I drink which means I buy a lot of it and so I signed up for the Dr Pepper perks from the new Jurassic park movie and I have acquired a lot of points and I went to log in to submit another receipt to earn more points and it wouldnt let me and it says now that my log in doesnt exist so all that for nothing I am not happy and Im having trouble getting this resolved no customer service what so ever so yanot happy

User's recommendation: Don’t do it.

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ID
#3664123 Review #3664123 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer
New Reviewer

It says no account not true

It says I do not have an email address with this reward program I am 44 montana@***.net. I have put in enough to get one free movie ticket already and three more cases of Dr Pepper building toward that one for the second ticket and it says I don't ha

User's recommendation: Help me reopen my account and get my points it says I don’t have an email account with you all but I do and you send me emails and I’ve been putting in rewards points I want my points and I need help getting into my account.

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ID
#3660722 Review #3660722 is a subjective opinion of poster.
Pros
  • Rewards
Cons
  • Rewards
Preferred solution
Help me get back into my account I have enough to buy one free movie theater ticket and was well over my way for a second one three cartons toward the second one

Thomas Henkin is a scam

Those checks are fake they have you cash them send them a large portion for a decal (he say) then he get the money and cancel the check but your account have to pay it back because he will have you withdraw the money before the bank notice the check is fake because it has the correct things on it to look legit I was scammed before so I was aware of it and told the bank. Any decal ads that want you to deposit many and send it to someone else.

User's recommendation: Report it.

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ID
#3647500 Review #3647500 is a subjective opinion of poster.
Location
Spring Hill, Florida
Pros
  • Flavor
Cons
  • Tooth decay and deterioration of teeth
New Reviewer

Received a check. From. Thomas. Henkin

I received a cashier's check from a Thomas Henkin. And was wondering if it is legitimate or not please get back to me
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2 comments
#2191860

Why would Dr. Pepper send you a check? Of course it's a scam.

#2191617

I did, too. Was wondering the same thing

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ID
#3635815 Review #3635815 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I opened can of DrPepper, took a big drink, and it was WATER! :((

Dr Pepper - I opened can of DrPepper, took a big drink, and it was WATER! :((
I was working outside in the heat. Decided to take a break and enjoy a nice cold DrPepper, my favorite soda water of course, and after opening a 12 oz can from a 24 pack that I purchased in Burleson, T.X., I discovered it was PURE WATER!! The the next few cans from this case were fine. Then I discovered yet another can of DP that was water only. So I kept the rest of this case thinking, there was 2 opened that contained only water , therefore more than likely more exist in this case .

User's recommendation: Sometimes you must expect the unexpected .

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ID
#3633408 Review #3633408 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Pros
  • Very appealing
Cons
  • Good only when ice cold
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I received a Dr Pepper check

I want to know about this check and can I can it lol anyone that could help would be great thanks...
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ID
#3620607 Review #3620607 is a subjective opinion of poster.
Location
Mooresville, North Carolina

Change to Dr. Pepper

Why would you fix something that is not broken? I at one time would buy 12 2 liter bottles no2 Ive stopped buying them too expensive. Tried the new skinny bottle and they are a waste of my hard earned money. Come on Dr.Pepper fix this problem

User's recommendation: Stop buying these *** soda’s.

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ID
#3609072 Review #3609072 is a subjective opinion of poster.
Location
Clintwood, Virginia
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad Batch of Diet Dr. Pepper

Not sure if anybody else has had this issue, but I recently bought a 24 pack of canned Diet Dr. Pepper and the soda taste bland with barely any flavor. It honestly tastes like a can of mineral water. This is the second time that this has happened in the past six months to me. The first time this had happened I didn't think much of it and thought it was just a one off bad batch, but now after having this happening again it feels like the company is just dropping the ball on their quality. I am a proud Texan, and Dr. Pepper has always been my soda of choice. Please do better.
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ID
#3608857 Review #3608857 is a subjective opinion of poster.
Product
Dr Pepper Diet Soft Drink
Pros
  • Texas pride
  • Best soda flavor ever
  • I like dr pepper
Cons
  • Flat soda is not worth drinking
  • Flat taste
Loss
$7
Preferred solution
Deliver product or service ordered
New Reviewer

Dissatisfied and disappointed that my favorite drink has change for the worse

How bad tasting Dr.Pepper has been for the last year and a half!!! I will not waste another penny on Dr Pepper it is horrible and Im not the only one who has said this other people have also noticed that they are flat almost from the minute you open it! What has happened to the only soft drink that I have loved all my life?

User's recommendation: Buy another soft drink anything but DrPepper!

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ID
#3603028 Review #3603028 is a subjective opinion of poster.
Location
Spring, Texas
Pros
  • Non
  • Normally love the taste
  • Used to be the best soda
Cons
  • Taste gross
Loss
$2820
Preferred solution
Full refund
New Reviewer

Negative 5

I feel like your company owes me hundreds and hundreds of dollars . I have been a DrPepper consumer since I was a little girl truly my favorite drink in the whole world but now for the past year and a half they have been awful and I m switching !

User's recommendation: Do not buy Dr Pepper because it is not the same as it used to be ITS HORRIBLE!

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ID
#3602974 Review #3602974 is a subjective opinion of poster.
Location
Spring, Texas
Pros
  • Always loved the taste until now
Cons
  • Flavor is gone
Loss
$2820
Preferred solution
Let the company propose a solution

Shady .. $1,950.49 was sent to me by Thomas henkin..... I know this is not real. I was born at night but not last night

Thomas Henkin... You should stop trying to scam people...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...

User's recommendation: Don't fall for that scam.

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ID
#3599633 Review #3599633 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Dr. Pepper smelling odd

The last few times I've gotten Dr. Pepper everytime I open one it smells like vinegar or something gross. Don't know what the deal is but I don't want to drink them anymore in fear their not safe gonna be switching over to something else they are dated for July 11 2022.
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1 comment
#2192061

Same here! Any feedback yet?

ID
#3573859 Review #3573859 is a subjective opinion of poster.
Location
Goshen, Indiana
Preferred solution
Let the company propose a solution

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